Funeral Service Operative
Full-time, permanent
Location: North London Support Centre, Walthamstow (E17)
Salary: £28,302.87 per annum
Are you looking for a career where you can truly make a difference? If you have a caring nature, a strong sense of professionalism, and a willingness to learn, this could be the perfect opportunity for you. We will provide you with full training, giving you the skills and experience to become a vital part of the funeral profession.
This is more than just a job—it’s the first step in a rewarding and deeply meaningful career. As a Funeral Service Operative, you’ll be trained in all aspects of caring for and preparing the deceased for their final journey. Based at our Care Centre in Walthamstow, East London, you will play a key role in supporting our branch network, assisting with over 1,800 funerals per year.
While this role focuses on the essential duties of a Funeral Service Operative, it also provides an excellent foundation for those who wish to develop their career in the wider funeral profession. With hands-on experience in specialist care of the deceased, funeral arranging, and conducting, you will gain valuable insight into the industry. Should you wish to expand your skills further, there will be opportunities to learn, train, and progress into other areas of the funeral profession.
No prior experience is needed—just a compassionate nature, a commitment to excellence, and a Full UK Manual Driving Licence
Here is what a typical day could look like for you:
- Aid with bringing the deceased into our care throughout office hours and out of hours.
- Preparing and maintaining excellent standards of vehicle cleanliness for our funeral fleet.
- Participate in coffining duties, including the trimming of coffins/caskets, in addition to dressing and placing the deceased in coffins as appropriate.
- Being part of the funeral service by bearing the coffin and driving company vehicles.
- Assisting the Funeral Director with pre-funeral checks including route planning and address checking.
- Take part in our on-call rota (This is dependant on individual in-branch rotas).
This role will suit someone who:
- Has a Full UK Manual Driving License.
- Physically able to lift and carry heavy weights in accordance with manual handling procedures.
- Ideally familiar with the local community.
- Committed to providing excellent customer service.
- Demonstrates composure and empathy in sensitive situations.
- Reliable, well-presented and aims for high standards in their job role.
What we provide to you:
- Annual salary of £28,797.60 per annum
- 22-25 Days Holiday + Bank Holidays.
- Pension Scheme.
- Life Assurance X2.
- Free Uniform Provided (Incl. Dry Cleaning).
- Access to our internal apprentice & personal development schemes.
We wouldn’t be able to provide this integral service without our people. If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times – We want to hear from you!
What are the next steps?
To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.