At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness and care.
We service families. We act with integrity. We celebrate life. Whilst we deal with death, we have an immense appreciation for the beauty of life, and we care deeply for our clients and communities. This wouldn’t be possible without our people who deliver this service second to none at our site locations across the UK and we hope we have your next career move!
We are recruiting for a full-time, permanent role as a Chapel Attendant/Administrator to join Business Leader Jo Coney, and her team of dedicated professionals at Telford Crematorium, serving the local community of Telford.
Interested in finding out more?...
As Chapel Attendant, your priority will be to maintain a high-quality environment, giving all visitors as sense of tranquillity, a place to pay their respects and remember loved ones
Standard hours are Mon - Fri (09:00 - 17:00) with the occasional Saturday to be worked 1 in every 3 weekends.
- Liaising with Funeral Directors and Ministers ensuring specific requests are carried out to meet the families requirements including consideration of varying religious requirements.
- Take responsibility for the preparation of the chapel before and after each service to meet Covid sanitisation requirements and ensure the appropriate location of floral tributes.
- Ensuring music and webcasts are checked at the beginning of each day and operating the in-house music system during services (training will be given).
- Conduct witnessed interments and scattering of cremated remains.
- Keeping stock records of poly urns and assisting in the keeping of other records by computer.
What do we look for?
- Presentable at all times and acting with professional conduct and showing empathy.
- Committed to providing excellent client service at all times.
- Is comfortable with manual handling tasks.
- Excellent attention to detail is (Essential).
- Good communication skills.
- Have the willingness to be multi-skilled in different areas of the business.
What we offer
- Annual Salary of £22,124.08pa + ancillary payments.
- Accruing 22-25 Days Holiday + Bank Holidays.
- Pension Scheme.
- Life Assurance X2 Salary.
- Company discounts.
- Access to our apprentice and employee development schemes.
What are the next steps?
If you are interested in learning more about Dignity Plc, please feel free to visit our website at https://www.dignityfunerals.co.uk/crematoria-and-cemeteries/.
Alternatively, to be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application. Dignity Plc retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at the earliest opportunity.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.