At Dignity, we strive to be the most trusted, respected, and valued end-of-life provider in the U.K., and the most inspirational and rewarding employer for those who serve this goal.
We’re a passionate bunch, all here to deliver excellent service and care to our clients. For many, this is not just a job - we see our roles as a privilege and are honoured to work for Dignity and to be part of the wider funeral sector. This is why it is important to recognise our employees' importance, especially in a time of strategic change and growth within Dignity.
Does this sound like something you’d want to be part of? - then read on.
We are seeking a Learning & Development Trainer to play a pivotal part in delivering operational training needs throughout the Dignity Group.
Working with our colleagues, you’ll help design and implement our talent development framework supporting internal career progression, talent & succession planning, reduction in key person dependency and training of new and existing staff.
There’s lots to do so you’ll need to have excellent interpersonal skills and enjoy working cross-functionally in teams.
This is a permanent, full-time position, reporting to the Learning Design & Delivery Specialist.
This role is a hybrid flexible role, a mixture of branch and home-based working, with regional visits across the South West of the UK; the role will come with a £4,000 yearly company car allowance.
(Travel will be discussed with the recruitment team after your application).
This role will focus on delivering world-class training initiatives in which you be involved in:
- Supports the design of, and delivers instructor-led training interventions covering a wide scope of roles and skills across the UK operation.
- Drive and support a professional learning & development culture that moves the business forward to improve the learner experience underpinned by Dignity’s guiding principles.
- Measure and monitor the effectiveness of learning programmes, training activities, practices and processes to ensure an appropriate return on the investment.
- Delivers training that supports compliance, regulation, quality, and standards and delivers standard operating procedures across the Group.
- Designs and Delivers local and ongoing Induction for new employees.
- Plan and publish training calendars and ensure employee training certification records are maintained.
Must haves we’re looking for this role:
- Full UK Driving License (Essential).
- Level 3 training or L&D qualification or professional experience equivalent.
- Proven experience working in an operational environment designing and delivering training interventions to multiple stakeholder groups.
- Evidenced experience in planning, preparing and delivering multiple training interventions across multiple regions in the UK.
- The ability to influence, respectfully challenge and coach at all levels of the organisation.
- The ability to take a problem, assess the risks and make an informed plan of how to approach it.
- Ability to think multi-channel, multi-region.
- The ability to adapt best practice and theory to best fit with a practical approach.
What do you get?
- An annual salary of up to £35,000pa.
- Company car cash allowance (£4,000).
- Accruing 22-25 Days Holiday + Bank Holidays.
- Pension Scheme.
- Life Assurance X2 salary existing.
- 3 months full sick pay (after 12 months).
- Other discretionary company discounts.
- Access to our learning & development schemes internally.
What are the next steps?
If you are interested in learning more about Dignity Plc, please feel free to visit our website www.dignityfunerals.co.uk. Alternatively, to be considered for this role, please submit your application via the ‘apply’ button, where a member of our talent acquisition team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.