Date: Thursday 28th August
Time Slots: 10:00 am OR 3pm
Location: Boundary Place, Orpington
Looking for a role where you can make a real difference?
Join us at our Recruitment Open Day on Thursday 28th August to meet the team, learn about Dignity, and explore the rewarding opportunity of becoming a Funeral Service Operative.
About the Role
As a Funeral Service Operative, you’ll play a vital role in supporting families with compassion and care during some of life’s most difficult moments. Based at our Care Centres in either Orpington or Camberwell, you’ll be hands-on throughout the funeral process — from collecting and caring for the deceased to assisting with services and supporting families.
This is a practical, emotionally rewarding role that involves both early and late shifts, as well as occasional out-of-hours support.
Why Attend the Open Day?
- Meet Our Team – Learn what it’s like to work with Dignity
- Understand the Role – See how you’ll support every stage of the funeral journey
- Tour the Environment – Get a feel for the care and professionalism behind the scenes
- Ask Questions – Get honest answers from the people doing the job
- Informal Interview – Be considered for the role on the day
What We’re Looking For:
No prior funeral experience is needed — just the right mindset. We’ll provide full training and support. You’ll be a great fit if you:
- Show compassion, professionalism, and discretion
- Are physically capable of manual handling and lifting
- Are comfortable working in contact with the deceased in various environments
- Hold a Full UK Driving Licence (essential)
- Are flexible and willing to work unsociable hours
- Take pride in presenting yourself in a professional and respectful way
Shift Pattern:
You will work four days per week, on a 10-hour shift rota across seven days, including weekends. Shift patterns will alternate between:
- Early Shift: 4:00 AM – 2:00 PM
- Late Shift: 2:00 PM – 12:00 AM
Flexibility is essential, as the role involves working as part of a rota that includes weekends and out-of-hours support.
Key Responsibilities:
- Drive and operate specialist vehicles (e.g., hearses, limousines)
- Set up venues and carry out ceremonial duties (e.g., coffin bearing)
- Collect and care for the deceased with sensitivity and professionalism
- Prepare the deceased according to cultural and family preferences
- Support chapel visits and family interactions
- Ensure high standards in all equipment, vehicles, and facilities
What We Offer:
- A truly meaningful role supporting local families
- Full training and development opportunities
- 30–33 days annual leave (inclusive of bank holidays)
- Company pension and life assurance
- Uniform and all required equipment provided
- Annual bonus and access to wellbeing support
What to Do Next:
Click Apply Now to register your interest.
A member of our Talent Acquisition Team will be in touch to confirm your place and share full details of the event.
About Us
At Dignity, we’re here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life’s most difficult moments. Every member of our team plays a vital role in delivering exceptional service and care to those who need us.
With over 500 funeral homes across the UK, Dignity Funerals is a trusted presence in local communities, operating under respected and well-known local names. We’re proud to offer a truly personal and attentive service — one that’s tailored to the individual needs and wishes of every family we support.
We’re also part of the wider Dignity Group, a growing organisation with the unique ability to support every aspect of end-of-life planning and care. This includes:
Our Crematoria and Memorials Group, managing 45 crematoria nationwide.
Dignity Funeral Plans, giving people peace of mind by allowing them to plan ahead.
The recently acquired Farewill, a leading provider of online wills and probate services.
Together, our goal is simple: to provide families with continuity, care, and clarity — from planning and preparation through to the funeral itself, and beyond.
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.