Position: Casual Funeral Service Specialist
Location: C Powell Funeral Directors, Ware
Job Type: Casual
Salary: £13.40 per hour
We’re looking for a compassionate and adaptable individual to join us as a Casual Funeral Service Specalist, providing vital support across a network of funeral homes. This role is offered on a casual basis, ideal for those looking to contribute meaningfully while working flexibly, covering busy periods, holidays, and staff absences.
If you're someone who thrives in a people-focused environment and wants to help families during one of life’s most emotional moments, we’d love to hear from you.
Why This Role Matters
At Dignity, every farewell matters. As a Funeral Service Specialist, you’ll ensure that families always receive the same warmth, professionalism, and attention to detail, no matter which location they walk into.
The Role
This flexible role will see you stepping in across multiple funeral homes, supporting with funeral arrangements and daily branch operations. You’ll work closely with families to guide them through the process, ensuring each service is planned with care and compassion.
Key Responsibilities:
- Support families with empathy, professionalism, and attention to detail.
- Arrange funerals in line with individual wishes, cultural practices, and legal requirements.
- Travel between funeral homes to provide cover as needed, supporting with arrangements, branch duties, and ceremonial activities.
- Manage multiple funeral arrangements simultaneously at different stages of progress.
- Liaise with ministers, celebrants, florists, and other suppliers.
- Guide families through Funeral Plan options as trained.
- Represent the brand and Dignity in each community with consistency and compassion.
- Train in Funeral Conducting to assist with ceremonial duties during busy periods.
- Maintain branch presentation, administration, and customer care standards across all locations.
About You
We’re looking for someone who:
- Brings compassion, professionalism, and calm under pressure.
- Thrives in changing environments and enjoys supporting different teams.
- Has excellent communication, administration, and organisational skills.
- Is confident managing multiple tasks and arrangements at varying stages.
- Holds a Full UK Driving Licence and is comfortable with regular travel between locations.
- Is comfortable working in settings where the deceased may be resting, including preparation areas and chapel visits.
- Able to use a range of IT systems, including Microsoft Office, Outlook and internal databases (training provided).
What We Offer
- A fulfilling opportunity to support families in your community
- Flexible casual working arrangements
- Full training and ongoing support
- Uniform and all necessary equipment provided
If you're looking to be part of a compassionate team and want to support people when they need it most, we’d love to hear from you.
What are the next steps?
To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!
About Us
We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
Now we are building the UK’s leading end of life company. As part of the Dignity Group, we also operate Farewill, the country’s largest will writer and one of the UK’s top probate providers, giving families support not just at the funeral, but before and after as well.
Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need.
FCA Statement
We’re regulated by the FCA, so some roles may be subject to background checks
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.